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Sat, Jul 25
Sun, Jul 26
Mon, Jul 27
Tue, Jul 28
Full Schedule
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Monday, July 27, 2026
7:00 AM - 5:00 PM
PST
Registration Desk Open
7:00 AM - 5:00 PM
PST
Registration Desk Open
Location: Summit Ballroom Foyer
7:15 AM - 8:00 AM
PST
Education Attendee Breakfast
7:15 AM - 8:00 AM
PST
Education Attendee Breakfast
Location: Academy 401 & 402
8:00 AM - 8:45 AM
PST
Built to Bend: An AI Maturity Model for VAR & ISV Growth
8:00 AM - 8:45 AM
PST
Built to Bend: An AI Maturity Model for VAR & ISV Growth
Location: Academy 411
Presenter:
Kathy Durfee
– TechHouse
AI Education
8:00 AM - 8:45 AM
PST
From Trade Shows to Pipeline: How VARs & ISVs Convert Events into Revenue
8:00 AM - 8:45 AM
PST
From Trade Shows to Pipeline: How VARs & ISVs Convert Events into Revenue
Location: Academy 415
Panelist:
Christina Redell
– Ravyx
Panelist:
Rene Stai
– LOC Software
Panelist:
Aeysha Laremont
– Toshiba Global Commerce Solutions
Panelist:
Megan Farley
– Electronic Office
Panelist:
Brianna Buccellato
– Epson America
Sales, Marketing & Customer Service
8:00 AM - 8:45 AM
PST
M&A Playbook for VARs & ISVs: A Practical Guide to Buying or Selling
8:00 AM - 8:45 AM
PST
M&A Playbook for VARs & ISVs: A Practical Guide to Buying or Selling
Location: Academy 408
Presenter:
Tom Bronson
– Mastery Partners
Executive Education
8:00 AM - 8:45 AM
PST
Stop Running a Help Desk: How VARs Scale with Smarter Support Models
8:00 AM - 8:45 AM
PST
Stop Running a Help Desk: How VARs Scale with Smarter Support Models
Location: Academy 417
Moderator:
Till Frier
– KORONA POS
Retail IT Essentials
8:00 AM - 8:45 AM
PST
The Latest AI Enablers for ISVs
8:00 AM - 8:45 AM
PST
The Latest AI Enablers for ISVs
Location: Academy 407
Presenter:
Dennis Wilson
– DBC
ISV Education
9:00 AM - 10:25 AM
PST
General Session featuring Industry Experts
9:00 AM - 10:25 AM
PST
General Session featuring Industry Experts
Location: Alliance Ballroom
Speaker:
Jim Roddy
– Retail Solutions Providers Association
Speaker:
Carl Boutet
10:30 AM - 3:30 PM
PST
RetailNOW Expo Hall
10:30 AM - 3:30 PM
PST
RetailNOW Expo Hall
Location: Summit Ballroom
12:00 PM - 1:00 PM
PST
Lunch
12:00 PM - 1:00 PM
PST
Lunch
Location: Summit Ballroom
3:45 PM - 4:30 PM
PST
How ISVs Scale Through Channel Partnerships
3:45 PM - 4:30 PM
PST
How ISVs Scale Through Channel Partnerships
Location: Academy 407
Moderator:
Matt Halawa
– PAX Technology
ISV Education
3:45 PM - 4:30 PM
PST
The Art of the Consultative Sale: How VARs & ISVs Win High-Value Deals
3:45 PM - 4:30 PM
PST
The Art of the Consultative Sale: How VARs & ISVs Win High-Value Deals
Location: Academy 415
Co-Presenter:
Jauna Werner
– Unfiltered Ink Media
Co-Presenter:
Chloe Howard
– Unfiltered Ink Media
Sales, Marketing & Customer Service
3:45 PM - 4:30 PM
PST
Today’s Contract Landmines in Reseller Agreements
3:45 PM - 4:30 PM
PST
Today’s Contract Landmines in Reseller Agreements
Location: Academy 417
Speaker:
Jill Miller
– RSPA
Retail IT Essentials
3:45 PM - 4:30 PM
PST
What Enterprise Buyers Need from VARs & ISVs
3:45 PM - 4:30 PM
PST
What Enterprise Buyers Need from VARs & ISVs
Location: Academy 408
Moderator:
Kate Orara
– Elo
Executive Education
3:45 PM - 4:30 PM
PST
What VAR & ISV Teams Should Learn Next About AI
3:45 PM - 4:30 PM
PST
What VAR & ISV Teams Should Learn Next About AI
Location: Academy 411
AI Education
4:30 PM - 5:30 PM
PST
Canadian Community Reception
4:30 PM - 5:30 PM
PST
Canadian Community Reception
Location: Academy 403 & 404
5:30 PM - 6:30 PM
PST
NextGen Leadership Community Reception
5:30 PM - 6:30 PM
PST
NextGen Leadership Community Reception
Location: Academy 407
5:30 PM - 11:00 PM
PST
Open Evening & Vendor Receptions
6:30 PM - 11:00 PM
PST
Open Evening & Vendor Receptions
Location: Various
